Privacy Policy

Effective Date: 30/12/2025

Whirl Wood Turnings (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from whirlwoodturning.com (the “Site”).

1. Information We Collect

We may collect the following personal information:

Name
Email address
Billing and shipping address
Order details and purchase history
Information you voluntarily provide via contact forms

We do not store full payment card details.

2. How We Use Your Information

We use your data to:

Process and fulfil orders
Communicate about purchases or enquiries
Provide customer support
Maintain business and legal records
Improve our website and services

We only process personal data where it is necessary to fulfil a contract, comply with legal obligations, or operate our business lawfully.

3. Payments

All payments on the Site are processed securely via PayPal. We do not store payment details. PayPal’s privacy policy applies to all transactions.

4. Website Hosting and Third-Party Services

Our website is hosted by Wix, which may collect technical data (IP addresses, device information, usage data) to operate and secure the Site.

We may share personal data with trusted third parties such as:

Payment processors
Delivery and courier services
Hosting providers

This is only done to fulfil orders or operate the Site.

5. Cookies

We use cookies to:

Ensure proper site functionality
Analyse website performance and usage

You can manage or disable cookies via your browser, but some features may be affected.

6. Data Security

We implement reasonable technical and organisational measures to protect your data. No method of transmission over the internet is completely secure.

7. Data Retention

Personal data is retained only as long as necessary to fulfil the purposes outlined or comply with legal requirements.

8. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your personal data
Object to or restrict processing

To exercise these rights, contact us at: whirlwoodwoodturning@gmail.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.