Shipping Policy

Effective Date: 30/12/2025

Whirl Wood Turnings ships physical products within the United Kingdom using Royal Mail and Evri.

1. Order Processing

Orders are typically processed within 2–5 working days.
As all items are handmade, processing times may vary depending on stock availability and workload.
You will receive confirmation once your order has been dispatched.

2. Shipping Methods

Orders are shipped using:

Royal Mail (Standard, Tracked, or Signed services where appropriate)
Evri (Standard or Tracked services)

The shipping method will depend on parcel size, weight, and destination.

3. Delivery Times

Estimated delivery times after dispatch:

UK: 2–5 working days

Delivery times are estimates and may vary due to courier delays or circumstances outside our control.

4. Shipping Costs

Shipping costs are calculated at checkout based on:

Parcel size and weight
Delivery method selected

5. Tracking

Tracking information will be provided where available once your order has been dispatched.

6. Lost or Delayed Parcels

Whirl Wood Turnings is not responsible for delays caused by postal or courier services.

If a parcel is lost or significantly delayed, please contact us, and we will assist in investigating the issue with the courier.

7. Incorrect Address

Please ensure your delivery address is correct at checkout.

We cannot be held responsible for delays or losses caused by incorrect or incomplete address information.

8. Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photographs of the item and packaging so we can investigate and resolve the issue.

9. Contact Information

For shipping-related enquiries:

Whirl Wood Turnings

Email: whirlwoodwoodturning@gmail.